Frequently Asked Questions

Nano POS frequently asked questions & troubleshooting

Nano POS Is is a cloud-based point of sale software that allows you to manage sales, inventories and customers in one place.

If you think Nano POS's' cloud-based is a good fit for your business, but you don't want to invest right away, we offer a free pos software trial that can help you determine the merit of our system. Take a look at the pos online demo above or create your account to get a 14-day free trial for your business.

By taking your inputted data and processing it for you.

Nano POS uses some pretty new & clever technology to enable offline processing of sales. Offline mode is available to users once they have signed into a device for the first time. When in offline mode, new transactions and updates get saved into temporal storage in your browser, which is retained when closing the web browser. When the system detects a connection is available, it will attempt to synchronize or prompt option to manually synchronize records with the server & other POS terminals. You can take sales & orders in offline mode, as well as processing records that are locally available.

Yes! Our cloud version has a 14 day trial. We won't even ask you for a credit card to sign up. You get unlimited usage for 14 days. The download version does NOT offer a free trial, however you can start with the cloud version and migrate it to the download once you are ready to purchase.

Our cloud and download solution can be installed within 30 minutes. Once you have it installed it can take a little bit of time getting your items, customers, and employees into the system. We make much of this very easy by allowing you to upload spreadsheets into the system so you don't have to enter one at a time.

We recommend giving yourself at least 3-5 days before you open your businesses to get everything in the system how you want it

We don't charge extra per register, employee or limit items. You get unlimited for all parts of system.

The only time we charge more is when you expand your business to more 3 locations (New physical address).

As you look for POS systems you will notice that many of them charge per register or employee and also limit you to how many items you can have. We don't do any of that. All we ask is that when you grow to another location then you would get a new license!

Below are a few scenarios that can help you decide which Nano POS plan to go for.

  • If you have multiple locations and don't have IT staff then you will want to use our cloud version so all your locations can easily use system.
  • If you are a one location store and don't want a recurring cost then the download could work for you. We make the download version easy to install so you don't have to be an expert to do this. You still have to do backups; but we make this easy
  • If you always want up to date software and not have to worry about doing upgrades, then the cloud is the right solution. We take care of all the upgrades & backups so this is usually the best product to choose
  • If you have IT team and want to install Nano POS on your server or want the installation to be in a custom domain then the download could work for you.